AKA
Leaseweb sucks arse.
Okay so I decided to start my own web site reviewing games, among other things, and I found a company out in the Netherlands who host things like this.
I started out as most would, on a shared hosting package, but found that things were really slow there.
No bloody wonder!
One of these tech guys actually gave me root access to look at something but gave me a root access level that actually allowed me to see
EVERYONES site content. I found porn sites, child clothing sites, torent sites, all sort of things were being downloaded from that same shared box.
So I decide to bite the bullet and go for my own dedicated hosting package.
Great!
Not!
Yes I understand it says "Self managed (best effort)" for my package but if they tell me not to update till they've cleared updates then I don't update till they tell me all is clear right?
Well what they failed to tell me last week was that there was a Proftp error that would make my sites vulnerable.
Oh great!
I go for a cuppa, come back, and my site is one big FTP ERROR! plastered all over my front page. I only got the timely warning the next day, after already e-mailing the so called tech support monkeys to try to get things fixed.
One hassle after another and Leawseweb finally said they would reinstall the OS and control panel and it would only take 2 hours to do so.
Yippee!
I should learn not to count my bytes before they've landed.
It is now 8 hours since the reinstall was allegedly started and I still cannot get into my own server in order to get my sites back on-line! And there's been no answer from said tech support monkeys at Leaseweb in over 3 hours.
No news is not always good news guys n gals.
Pissed off I am!